Nowadays, in a competitive business environment, change becomes a "constant" in the operations of many organisations. Despite this fact, still over 70% of change projects fail. Nine out of ten top reasons for failure are human-related. Implementing changes is a complex and difficult process. Who faces the consequences? The people.
PwC researches conducted among a group presidents and managers of international companies confirmed that the main reasons for implementing changes are: fast growth, cost control, new technologies implementation and an increase in the competition on a local market. Each change scenario is different, there is, however, a common rule that defines the process of changes - it concerns people. Identifying change leaders is a key success factor for implementing changes.
Effective change implementation in an organisation requires the application of a change strategy, the key elements of which include: leaders' engagement, linking change to the organisation's vision, transparent and open communication and establishing success indicators.
How can PwC help your company?
We are supporting change projects. We offer particular assistance in: