Shared Services - Advisory

In Shared Services we can:
 

• Develop a business case – is it worth it?

• Find a suitable location;

• Define which processes and procedures can be moved and which need to remain at a local level;

• Manage process definition, mapping, improvement and transition;

• Help develop Service Level Agreements, Operational Level Agreements, Desk Top Procedures and KPIs;

• Hire & Train Centre staff;

• Advise on all aspects of infrastructure;

• Project management;

• Change management;

• Manage the transition from de-centralized to shared environment;

• Help with technology issues.