Understanding the real flow of your business processes is paramount when you want to improve process effectiveness or efficiency, ensure quality or compliance, standardise, or detect anomalies or fraud.
Be it for procurement, for sales or for insurance claim approvals, there is often a gap between how processes are intended to be and what they are in reality.
There are many reasons for this: the complexity of business and system landscapes:
Identifying and understanding these gaps is imperative to boosting your operational effectiveness and efficiency.
We analyse the data from your IT systems as used by your people from day to day. We unveil what really happens in your business processes and enable you to proper assessing key indicators.