A solution for effective and cost-efficient ICS management – ICS Managed Services
Enterprise Risk and Controls Monitoring Managed Services
Your challenge
In today’s dynamic business environment, a strong internal control system (ICS) is crucial for financial and operational resilience. Complex processes and increasing regulatory demands are part of everyday reality. Our ICS Managed Services, supported by modern technologies, enable you to effectively monitor control mechanisms while eliminating resource barriers. This allows you to focus on what matters most -strategic areas of your business.
Our teams consist of experienced experts who not only know the industry but also help shape it. We operate based on the latest trends, technologies, and practices that are difficult to maintain internally without dedicated support. This is our everyday reality - and you can benefit from it.
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Added value through our ICS Managed Services
Increased efficiency
Our standardised, automated and scalable approach optimises your ICS cycle, enhancing efficiency and ensuring high-quality results.
Regulatory compliance
By leveraging our expertise and insights into evolving regulatory requirements, your ICS will always remain in line with the latest regulatory standards.
Innovative technologies
By leveraging digital technologies effectively, you can streamline, standardise, automate and sustainably enhance your processes.
Audit-proof documentation
Control documentation and test results are documented in our workflow management system and have a clear audit trail. Where necessary, the results can also be recorded directly in the client’s systems.
Focus of your employees
With our Managed Services Teams taking care of standardised processes, your workload is reduced, allowing your employees to dedicate more time to high-risk and complex, company-specific issues.
Long-term strengthening
Our Managed Services pool comprehensive expertise in the field of internal control systems and go far beyond traditional outsourcing models that are primarily focused on cost reduction
Our ICS Managed Services for you
Process documentation
Our managed services use state-of-the-art digital tools to optimise the documentation process.
From conducting comprehensive walkthroughs to creating detailed process descriptions and high-quality flowcharts, we ensure thorough and accurate documentation. This not only improves the understanding of the process but also provides a solid foundation for the ongoing ICS cycle.
Control assessment
Optimise your control testing with our managed services, which combine advanced technology with industry expertise.
We offer time- and cost-efficient testing of both the design and operational effectiveness of controls. In addition, our services include promoting self-assessment of internal controls, which enables your team to continuously evaluate the effectiveness of internal controls. Our internal quality control measures ensure robust and reliable assessments that provide you with security and actionable insights.
Deficiency remediation
Effectively eliminate control deficiencies with our deviation management services.
We use advanced digital tools to track, manage, and report on the progress of deficiency remediation. Our proactive approach ensures that issues are resolved in a timely manner, minimising risk and improving your internal control environment.
Reporting and monitoring
Get real-time insights with our automated reporting and monitoring services.
Tailored metrics, such as benchmark comparisons and status dashboards, give you a clear and concise overview of your control environment. Our technology-driven approach ensures that you receive accurate and up-to-date information that enables informed decisions and continuous improvement.
Our case studies
Increasing ICS efficiency: centralised control
Optimising the efficiency of the internal control system (ICS) through centralised control.
Challenge and approach
In the financial industry, effective internal control systems are essential for adherence to compliance guidelines and ensuring integrity. To achieve this goal, we have brought together our teams from Poland and the UK and formed a global team of experts. This team evaluated the design and implementation of ICS globally and conducted extensive testing to ensure the highest quality standards.
Results
This international cooperation led to a successful seven-year partnership. Our global expertise and technical know-how enabled us to deliver world-class services and significantly increased operational efficiency for our customers.
Mastering resource bottlenecks in the ICS
Coping with resource bottlenecks and lack of expertise in the internal control system (ICS) to meet demanding deadlines.
Challenge and approach
We revolutionised the audit process of a SOX-compliant client through a centralised approach. Our specialised team conducted thorough control testing, including IT general controls (ITGC) and Sarbanes-Oxley Act (SOX) controls, and completed over 50,000 hours of evaluations efficiently and on time.
Results
With effective cooperation from our teams in Germany, Switzerland and Poland, the project was extended by four years. We exceeded our customers’ expectations, ensured compliance, and provided tailor-made solutions that fostered trust and generated long-term value.
Our solution approach
In today’s complex and demanding environment, PwC’s Managed Services is an effective solution to support your ICS. When internal resources reach their limits, we step in to manage and optimise your processes in a way that is tailored to your organisation’s unique needs.
Our operational approach is designed to help you achieve your goals while strengthening your organisation for long-term success.
Managed Services for Enterprise Risk and Control Monitoring
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