A PwC Product

Digital Managed Services

Cut your compliance processes by up to %

One technology platform to simplify your day-to-day operations

PwC Digital Managed Services was built by practitioners for practitioners to support management and delivery of a wide range of operational processes.

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Key benefits

Cloud delivery

Allows flexible and quick configuration of processes, data points, attributes, roles, sources and compliance requirements, significantly shortening implementation timelines

Low (no) code implementation

SaaS delivery model shortens implementation time and simplifies maintenance of the system (on-premise installation available if preferred)

PKYC and STP ready

Smart, PwC-built robotic automations, machine learning and data science, allow for straight-through processing (STP) and perpetual KYC (PKYC) implementations

Mix and match applications

Flexibility of implementing as an end-to-end platform, selecting applications or integrating specific functionalities via API

Our platform

Find out what automations are here for you

Easy customization allows for a flexible selection of required modules depending on your needs. Just mix and match our applications to get the best fit.

Flexible workflow solution supporting organisations’ processes

Automating extraction of data and documents from different sources

AI application for for screening and data review (PEP/Sanction/Negative News)

Smart form integrating automations to facilitate effective review

Facilitates secure communication between Clients and Operation Teams

Tool for effective quality control and management on the project

Identifying investigations with highest probability of error

A set of dashboards providing management information reports

Capturing the time users spend on specific activities

Deepen business process discovery and diagnostics on a macro level

Tool automates time-consuming risk rating modelling configuration

Ownership and relationship graphs creation based on data provided

Digital assistant supporting the review of large PDF documents

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Case study: Digital KYC


Customer: Major global bank

Issue: Very manual process, tight regulatory deadlines - Client needs to process over 8,000 customers by the end of the year, and their current approach enables processing of maximum 4,000

Outcome: “PwC solution allowed us to efficiently automate our KYC processes and meet regulatory requirements and deadline.” - Client, Director of the KYC remediation program in a global bank

Orchestrator

Workflow including all project roles for all cases

Workspace

Automated form with pre populated data from internal and external sources

Searcher

Automated extraction of data points and documents (20.000 searches)

Screening

All entities + all related entities

Reporter

In-depth reporting for progress and quality monitoring

Automated upload of approved cases to client’s internal systems (including supporting documentation)

from 20h to 9h

case processing time reduction

50,000+

hours saved

8,000

customers remediated in time

Going beyond compliance

Our Digital Managed Services platform was designed to reinforce AML operations. Based on that experience, we expanded it on new use cases, such as:

Environmental, Social, Corporate Governance (ESG)
Mass litigation process
Project Management Office as a Service
Lease administration
Non-performing loans
Contract reviews
And more

Connect with the team

Damian Kalinowski

Managing Partner, Financial Crime Unit, PwC Poland

+48 519 507 197

Email

Tomasz Turski

Partner, Financial Crime Unit, PwC Poland

+ 48 519 507 296

Email

Julita Gryziec

Director, Financial Crime Unit, PwC Poland

+48 519 506 210

Email

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*** PwC Advisory spółka z ograniczoną odpowiedzialnością sp.k. or another PwC entity from which you receive commercial information - list of entities, with its registered seat in Warsaw (00-633), Polna 11 Street will be the controller of your personal data. The data will be processed for the purpose of direct marketing through sending commercial information to you via email or phone. A full information about processing your personal data is available in our Privacy Policy.