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Postal & parcel operators are experiencing shift within their volume structure. Traditional mail volume is being replaced by growing volumes of e-commerce parcels.
Trade is becoming global and more customers are deciding for cross-border purchases or ordering from China, thus sorting hubs are observing growing number of amorphous packages.
Later pick-up times, higher efficiency, better time in transit as well as flexibility in terms of delivery become key decision drivers in terms of selection of the parcel operator for customers.
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