Employers have to strive to ensure not only positive employee experiences, but also employee satisfaction. A happy employee is able to make the customer happy. In light of this observation, the Happinness Index represents a very business-crucial indicator. It translates directly into employee effectiveness, and therefore into concrete company income.
A favourable organizational culture also entails a higher rate of staff retention and shorter new employee recruitment times. Information about the current working conditions at a company spreads through the market very quickly, attracting or discouraging new candidates.
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