Intelligent Process Automation

Elevate your business to new heights with Intelligent Process Automation – the key to sustainable success in today's dynamic market landscape. Stay ahead of competition with solutions tailored to your unique business needs.

Find out more about how we can help

RPA Powered by AI

Intelligent Document Processing

Generative AI

Natural Language Processing

Conversational AI

Emerging Technologies

We can provide you with:

  • RPA powered by Gen AI to build your digital workforce, boost quality and  accelerate processes
  • Voicebots & AI Assistants to enhance your call centres and customer service operations
  • Intelligent Chatbots to automate front and back-office tasks with AI-powered support
  • Document processing automation to extract, interpret, and validate data with speed and precision
  • Mailbox automation to streamline business correspondence within your organization
  • Data digitization to simplify and accelerate data retrieval from all your sources
  • Emerging Tech Platform to provide solutions tailored to your specific needs
  • Feasibility Assessments & PoCs to evaluate and verify automation opportunities
  • Emerging Tech CoE to guide the development of your innovative technology hub
  • Ongoing support to maintain and optimise your solutions long-term
    ...and many more.

What is the value we can bring for your organisation?



90%

Up to 90% Reduction in Processing Time

300-800%

Up to 300-800% of Return on Investment

24/7

Uninterrupted 24/7 Processing Capability

30%

Enhanced 
Customer Experience by 30%

Our services

At PwC, we are here to support you at every step of your automation journey - from initial strategy development to ongoing maintenance. Our comprehensive range of services is designed to assist you in every aspect of automation within your organisation.



Strategy Development

  • Getting Started with Automation
  • Automation Maturity Assessment & Roadmaps
  • Hyperautomation Strategy Development
  • Operating Model Design & Center of Excellence (CoE) Setup

Discovery & Analysis

  • Process Analysis & Process Mining
  • Use Case Identification & Prioritization
  • Value Assessment & Business Case Development
  • Data Quality & Governance Assessment

Enablement & Delivery

  • Automation Solutions Development
  • RPA powered by AI
  • Voicebots & AI Virtual Assistants
  • GenAI Chatbots
  • Intelligent Document Processing
  • AI & NLP Model Development
  • Data Digitization
  • IPA Factory Setup
  • Automation Function Optimization
  • Trainings and Workshops (executive, technical, business-focused)

Maintenance & Enhancements

  • Change Management & Adoption Support
  • Application Managed Services
  • Automation Solution Improvement
  • Platform Migration
  • Performance review & Healthchecks

Why us?

Our extensive experience and proven reliability set us apart in the market, ensuring that we deliver high-quality solutions built on established practices. We are professionals, who specialise in every core technology for Intelligent Process Automation.

We take a technology-agnostic approach, working with a wide range of tools and platforms, and collaborate with many leading industry partners. From traditional solutions to low-code implementations, we offer diverse, flexible options tailored to your needs.

1000+

of solutions built

100+

experts

3500+

of FTEs saved

250+

projects delivered

Intelligent Process Automation

Find out more about how we can help

Contact us

Michał Targiel

Michał Targiel

Partner, PwC Poland

Tel: + 48 519 507 138

Michał Kucharczyk

Michał Kucharczyk

Director, PwC Poland

Tel: +48 519 506 558

Andrzej Lach

Andrzej Lach

Director, PwC Poland

Tel: +48 519 507 594

Bartosz Raszewski

Bartosz Raszewski

RPA Manger, PwC Poland

Tel: +48 519 507 320

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