Legal processes to enable your business and drive value
Managed Legal Services
In today’s increasingly complex legal and regulatory environment, organizations need efficient, scalable, tech-enabled legal solutions across their operations. These needs range from managing high volume legal processes like claims, contract review and negotiation, to ensuring robust data privacy and regulatory compliance, and providing comprehensive support for transactions such as M&A and restructuring.
To meet these evolving needs, the PwC Legal Centre of Excellence was established as a dedicated hub for managed legal services. We bring together experienced legal teams with advanced technology to deliver high-quality, cost-effective solutions. We help clients navigate regulatory requirements, simplify processes, and optimize legal operations.
Our flexible managed services model consolidates our offerings in one place. We can support clients directly or under the supervision of PwC lawyers and project managers.
Check how we can help your organization
We can support you with:
Document preparation at scale (including data from Polish and foreign registers)
Contract review, negotiation and execution (including identification of specific provisions, data anonymization)
Comprehensive management of legal proceedings and processes, both judicial and pre-litigation as well as operational processes (including representation before courts and authorities, preparation of actions aimed at protecting the client's interests and legal project management)
Monitoring and tracking the flow of information and documents (including preparation of tools and processes)
Regulatory Reviews (compliance standard gap assessments, design and implementation of recommendations and measures)
Archive digitalization (including digitizing individual documents, especially at scale, preparing tools for managing document libraries)
Settlements and negotiations (preparation of strategies and complete procedures, conducting independent and direct negotiations with stakeholders)
M&A support and due diligence (transactional support, company health checks)
Our experience
Mass claims and settlements for financial institutions
Tech-enabled teams resolve high-volume matters efficiently, reduce backlogs, and cut cost and time while staying compliant.
Data privacy for global organizations
We clear backlogs, streamline reviews, and strengthen frameworks to meet evolving regulations and build stakeholder trust.
Contract management at scale
Multilingual teams standardize data capture and workflows across jurisdictions to improve decision-making and reduce administrative burden.
Regulatory change and digital transformation
We help clients adapt to new regimes (e.g., EU AI Act, DORA), update and negotiate contracts, deliver training, and implement compliance programs.
Global governance and entity compliance
Centralized monitoring, standardized health checks, and tracking tools provide transparency and control across jurisdictions.
Scope of our Managed Legal Services
All legal services can be delivered through the Managed Services model:
Claims management
We manage large portfolios of claims (e.g., CHF mortgage cases) with a delivery model that integrates PwC between borrowers and banks, supported by technology. We take over administrative and repeatable tasks, align solutions with the client’s legal and IT environment, and scale as caseload grows. Automation and analytics reduce errors and delays, accelerate procedures, and provide customized reporting for full process visibility and lower costs.
Data privacy
- Registry of Processing Activities (RoPA) maintenance and review
- Risk assessments (PIA/DPIA, LIA)
- Data Subject Access Requests (DSARs)
- Ongoing support to the DPO office With long-term relationships and direct contact with Data Privacy Leaders, we design cost-effective processes and strategies aligned with GDPR.
Contracts
- Contract review, negotiation and execution
- Process standardization (playbooks, escalation paths)
- Contract lifecycle management (CLM) streamlining and template harmonization
- Information and document flow tracking
- Archive digitalization (paperless)
- Due diligence and company health checks
Enterprise Governance & Compliance (EGC)
One plan, one market approach, and one delivery process to maintain leadership. We specialize in:
- Governance: Directors’ duties, subsidiary governance, risk management, shareholder meetings, governance assessments
- Transactions: PMO, capital changes, dividends, drafting documents, POAs/proxies/notarization, filings in relevant registers
- Compliance: Confirmation statements, annual accounts, board changes, registered address, ACSP requirements, regulatory compliance
Additional M&A support
- Correspondence monitoring and drafting
- Task assignment and communication with project teams
- SharePoint updates and monitoring
- Document review and due diligence (conducted by Legal CoE lawyers supervised by experienced advocates and attorneys-at-law from the Warsaw core team)
- Data room deployment, including anonymization of competition and personal data
- Inputs to legal due diligence reports
- Consolidated Q&A management
- Gathering and summarizing corporate data
Transaction and Compliance Support
- Feasibility: Quotes, legal feasibility, timelines, red flags
- Planning: Pre-steps (PoA, Certificates of Good Standing, accounts), macro/micro plans
- Drafting: Document preparation, automation, implementation of comments
- Tracking: Version control and updates
- Implementation: Execution tracking, e-signatures, formalities, collation of counterparts
- Post-completion: Filings and registrations, register updates, deal bibles
- Project management: Coordination across teams/jurisdictions, fee and time tracking
- Ongoing support: RFP support, research, information abstraction
Why PwC?
We use PwC proprietary technology (e.g., Engagement Center) and leading LegalTech solutions, including AI and machine learning, to analyze large volumes of documents and automatically identify key clauses (e.g., change of control, notification, consent, non-assignment, material adverse change).
In the Legal Centre of Excellence, we have established a client focused team structure aiming at maximizing efficiency. When applicable, we design the process to include layers of review and clear role division. Legal Analysts are a first line performing initial review. Quality Control reviews outputs for accuracy and consistency. Subject Matter Experts from various law areas provide deep technical and regulatory insights.
Our services give clients innovative, efficient and scalable support for their legal processes.
We bring together a fast‑growing team of 60+ legal experts, leveraging advanced technology and proven methodologies to deliver high‑quality, cost‑efficient solutions in more than 10 languages.
We combine the benefits of a centre of excellence with those of an external legal advisor and have strong experience coordinating the PwC network to support end‑to‑end legal and compliance processes.
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