Transaction Monitoring Services

Project

End to end review of significant transaction monitoring backlog with tight regulatory deadline

Context

A National UK Bank engaged PwC to support the process of retrospective review of alerted transaction activity across all levels

PwC approach

• Establishment of two delivery hubs (UK & PL) that numbered up to 207 FTEs and a multi-disciplinary Central Team consisting of Operational Managers, Policy & Process SMEs and MI specialists
• Set up and launch of DMS - inhouse workflow solution in tandem with tailored MI reports
• Development of detailed delivery plan
• Design and implementation of multiple policy & process changes

Project

Redesign of the end-to-end process and tools for TM operations

Context

An international Australia-based Bank requested the creation and implementation of a full End-to-End Transaction Monitoring process for their large scale TM operations

The long-term goal was to uplift the Bank's Operational capabilities and their adjustment to handle rapid capacity increase

PwC approach

• Performed feasibility study and various models presented to the Bank, to support the Bank in their decision as to the actual model for scaling-up of the TM operations
• Prepared the workflow tooling and a sample of the accelerators for investigation process (including tailored internal systems-based automations)
• Created the proposed roadmap for operational work skale-up and TM documentation deliverables

Project

Utilization of the RPA solution for data extraction from external sources

Context

Europe-based global Bank identified significant inefficiency of AML processes due to the time-consuming task of manual search for information in the external sources as well as extraction of the relevant data

There was a need to implement the automated solution that would boost this process and enhance its quality

PwC approach

• Identified external sources of bank’s interest, from within the wide range of local and international registries and open sources
• Identified data points / information needed from external sources that match bank’s needs
• Modeled and developed the IT infrastructure allowing for automatic identification of documents and extracting only relevant elements
• Delivered the desired results in streamlined manner to Operational teams